problem while trying to publish the assets
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Welcome to Portals United! / Forums / Troubleshooting / problem while trying to publish the assets
I’m trying to publish the assets of my project, and I constantly see the same error:
Failed to upload file: <!DOCTYPE html>
<html lang=”en”>
<head>
<meta charset=”utf-8″>
<title>Error</title>
</head>
<body>
Internal Server Error
</body>
</html>
WaitForUpload | UploadFile | Failed
ContainerProcess completed with status: Failed
any idea?
We’ve heard about some projects running into issues with the server due to their size. Although “internal server error” does not sound like a size issue, I’d still like to know how large your project is. Can you check for me? Locate your project folder. Inside, there should be a folder called “Test” which contains the files to be uploaded to the shop. How large is the largest file in that folder?
in “Test” folder there is EmptyWorld.wbz (149,815KB) and EmptyWorlds.vrml (1KB)
You can find my project
small_11 – Nikki
here:
https://drive.google.com/drive/folders/1hGnstHU_dGn017ZLDYdcj3d1yDmItpnW?usp=sharing
To me it looks like you may have reached the upload size limit. Currently I don’t know the exact lmit, but you may want to ask Neofitos about it. You are not the only one to reach this size limit and I hope we can sort this out soon.
I already published a project (Photogrammetry virtual field trip) with the double size (380Mb) and it worked.
So, I don’t think that the problem is the size limit.
That surprises me because Neofitos just increased to max upload size to 256MB… please don’t expect this to work.