problem while trying to publish the assets

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  • June 16, 2025 at 8:26 am #1740

    I’m trying to publish the assets of my project, and I constantly see the same error:

    Failed to upload file: <!DOCTYPE html>

    <html lang=”en”>

    <head>

    <meta charset=”utf-8″>

    <title>Error</title>

    </head>

    <body>

    Internal Server Error

    </body>

    </html>

    WaitForUpload | UploadFile | Failed

    ContainerProcess completed with status: Failed

     

    any idea?

    June 16, 2025 at 9:33 am #1742

    photo3

    June 16, 2025 at 9:33 am #1743

    photo4

    June 17, 2025 at 8:15 am #1746

    We’ve heard about some projects running into issues with the server due to their size. Although “internal server error” does not sound like a size issue, I’d still like to know how large your project is. Can you check for me? Locate your project folder. Inside, there should be a folder called “Test” which contains the files to be uploaded to the shop. How large is the largest file in that folder?

    June 17, 2025 at 8:35 am #1747

    in “Test” folder there is EmptyWorld.wbz (149,815KB) and EmptyWorlds.vrml (1KB)

    June 17, 2025 at 8:39 am #1748

    You can find my project

    small_11 – Nikki

    here:

    https://drive.google.com/drive/folders/1hGnstHU_dGn017ZLDYdcj3d1yDmItpnW?usp=sharing

    June 17, 2025 at 2:25 pm #1763

    To me it looks like you may have reached the upload size limit. Currently I don’t know the exact lmit, but you may want to ask Neofitos about it. You are not the only one to reach this size limit and I hope we can sort this out soon.

    June 18, 2025 at 7:58 am #1771

    I already published a project (Photogrammetry virtual field trip) with the double size (380Mb) and it worked.

    So, I don’t think that the problem is the size limit.

    June 18, 2025 at 2:06 pm #1780

    That surprises me because Neofitos just increased to max upload size to 256MB… please don’t expect this to work.

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